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Privacy Policy

Our Commitment to Your Privacy

Spic N Span is dedicated to safeguarding your privacy and ensuring the confidentiality of your personal information. We adhere to the Privacy Act 1988, the Information Privacy Act NSW 2002, the Privacy and Data Protection Act 2014, and the Public Records Act 1973. Our commitment is guided by professional and ethical codes of practice to protect the health information we manage.

The Privacy Act outlines 13 Australian Privacy Principles (APPs) that govern how we collect, store, access, use, and disclose personal information. Our Privacy Policy, detailed below, complies with these principles, ensuring that your personal data is handled with the utmost care and responsibility.

How we Handle Personal Information

We collect personal information to provide essential services and to keep our community members and their support teams informed. The types of personal information we may collect include:

  • Contact details
  • Date of birth
  • Medical information
  • Bank details
  • Driver’s licence details
  • Employment information

We gather information about clients, guardians, families, friends, and other relevant parties. Typically, this information is collected directly from the individual concerned. However, in some instances, we may collect information from public sources or third parties.

The personal information we collect is used, held, and disclosed only for specific, lawful purposes in compliance with the APPs and the terms of this Privacy Policy.

Contacting Us About Privacy Concerns

If you have any questions, wish to access the personal information we hold about you, or would like to report a privacy breach, please contact us at info@snsaus.com.au.

Andrew Zorzit
Managing Director

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National Enquiry Service Phone Number

1800 861 898

Recognition of First Nations People
Spic-N-Span acknowledges the Traditional Custodians of the land where we work and live. We pay our respects to Elders past, present and emerging and extend that respect to all Aboriginal​ and Torres Strait Islander Peoples.
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